Why the Philippines?

The Philippines has become one of the top outsourcing destinations in the world. In the contact center industry alone, the country currently has 700 outsourced contact centers that make up about 150,000 seats. It is also fast gaining recognition as a cost-efficient location for backroom operations and other I.T.-enabled services such as transcription, animation and software development.

  • 3rd largest English-speaking nation in the world
  • large pool of skilled workers – highly trainable with broad range of capabilities and a customer-service orientation
  • affinity for Western culture, knowledge of American legal, business and accounting concepts
  • strategic location at the crossroads of eastern and western business – gateway of international shipping and air lanes
  • well-developed communication, transportation, busines and economic infrastructure
  • strong government support - Philippine government offers fiscal incentives to I.T. parks and business outsource companies

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